Reference

Terms and Conditions That Govern Your u988 Account

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits through JazzCash, Easypaisa, and Raast, account access, and how disputes are handled.

JazzCash, Easypaisa, Raast coveredAccount-level rules applyPakistan eligible regions onlyMobile and browser accessOne account per person

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What These Terms Actually Cover

u988 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with u988, you agree to the terms on this page. They apply to every session — whether you access through a mobile browser, a saved shortcut, or a returning-user login. Deposits made via JazzCash, Easypaisa, or Raast are subject to the same

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account rules as any other payment method; no special carve-outs exist for local wallets. You must be of the minimum lawful age in your jurisdiction and must not open an account on behalf of another person. One account per person is a firm rule — duplicate
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accounts may be closed and balances withheld pending review. Accounts showing signs of coordinated abuse, scripted play, or misuse of promotional terms will be restricted without prior notice. We may update these terms at any time. When we do, the revised version becomes effective from the
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date it is published here. Continuing to use your account after a change is posted means you accept the updated terms. If you disagree with any update, you should stop using the account and contact support to request a closure. These terms are governed by applicable
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law in the jurisdiction where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About Your Terms Questions

If anything in these terms is unclear — whether it relates to your account wallet, a JazzCash or Easypaisa deposit, or how a rule applies to your specific situation — our support team can help. Reach out through any of the channels below. We will point you to the relevant clause or escalate if a formal review is needed.

Team online

Live Chat

Start a live chat session from the account page. Raise any terms query, account rule question, or wallet dispute directly with our support team.

Email Support

Send a written query to our support address for terms-related matters that need a formal written response or a detailed account review.

Account Help Centre

The Help Centre inside your account dashboard covers common terms questions around deposits, withdrawal holds, and account closure requests.

HOW WE OPERATE

How We Handle Accounts, Data, and Disputes

These terms are not just legal text — they describe how we actually run accounts. Each point below reflects a real operational practice you can check against your account activity at any time.

Account Security

Login is protected by OTP verification to your registered mobile number. Do not share your PIN or OTP with anyone; we will never ask for them via chat or email.

Wallet and Payment Rules

Deposits via JazzCash, Easypaisa, or Raast must come from an account registered in your own name. Third-party wallet transfers are not accepted and may trigger a hold.

Data Retention

We retain account records, transaction logs, and identity documents for the period required by applicable law. You may request a summary of your stored data through the support team.

Dispute and Closure Process

To dispute a transaction or request account closure, submit a written request via email or live chat. We aim to acknowledge within one business day and resolve within a reasonable timeframe.

Common Questions About These Terms

The questions below come up most often when account holders review these terms. Each answer points to the specific rule that applies rather than giving a general response.

No. One account per person is a strict rule under these terms. If we detect a duplicate account, both may be suspended and balances held pending a review of account activity.

Yes. All deposit methods — including JazzCash, Easypaisa, and Raast — are covered by the same account terms. There are no separate wallet-specific terms that override these rules.

We publish the updated version on this page. The effective date at the top of the page changes when terms are revised. Continued account use after that date means you accept the changes.

Stop using your account and contact support to request a formal closure. Any eligible balance will be reviewed according to the terms in effect at the time of your request.

Submit a data access request through live chat or email support. We will provide a summary of stored records within the timeframe required by applicable law in your eligible region.

Access depends on local law and is available only where permitted in eligible regions. It is your responsibility to confirm that accessing your account complies with the laws in your area.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your u988 Account

Reach Us About Your Terms Questions

Live Chat

Email Support

Account Help Centre

How We Handle Accounts, Data, and Disputes

Account Security

Wallet and Payment Rules

Data Retention

Dispute and Closure Process

Common Questions About These Terms

01 Can I open more than one account?

02 Do these terms apply to JazzCash and Easypaisa deposits?

03 How will I know if the terms have been updated?

04 What happens if I disagree with a terms update?

05 How do I request access to my account data?

06 Is my account available everywhere in Pakistan?

Terms & Conditions

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